Category: Security

Migrating Microsoft Authenticator codes to a new phone

November 10, 2025 / Jim Smith

NOTE: This is untested by Andrae as of 4/7/25, these are just notes from ChatGPT to try first.

Ah, got it — if you’re moving Microsoft Authenticator to a new phone (and still using Microsoft Authenticator on the new device), the process is easier than switching to a different app. Here’s how you can do it:

🔄 Option 1: Use Microsoft Account Cloud Backup & Recovery

This works only if you’re signed in with a Microsoft account and have cloud backup enabled.

✅ On Your Old Phone:

Open Microsoft Authenticator.
Tap the three dots (⋮) > Settings.
Make sure Cloud backup is enabled (Android: “Cloud backup”, iOS: “iCloud backup”).

📱 On Your New Phone:

Install Microsoft Authenticator.
Open the app and sign in with the same Microsoft account you used on your old phone.
The app will offer to restore from backup — follow the prompts.

Boom! All your accounts backed up will restore — but note:

Only Microsoft 2FA entries and accounts that support backup will restore.
Some third-party accounts (like Google, Facebook, etc.) won’t transfer unless you re-set them manually.

🔄 Option 2: Manual Transfer (if no backup)

If you didn’t enable backup, you’ll need to:

Log in to each account (Google, Facebook, GitHub, etc.).
Go to the 2FA/security settings.
Remove Microsoft Authenticator, then re-add it by scanning a QR code from your new phone’s app.

🔐 Don’t Forget:

Keep your old phone until everything is moved over.
Make sure you have backup codes for all accounts just in case.
After confirming the new phone works, delete the accounts from the old phone for security.

SentinelOne force removal of issues

November 9, 2025 / Jim Smith

Updated Notes for the Ultrex Process:

Plug pen drive into computer, and copy the TEMP folder to the C drive- should contain this note doc, and two installer files (Exe and MSI)

Reboot the computer into safe mode (Hold Shift and click reboot- keep holding shift until you are presented with the troubleshooting steps- pick startup items, reboot into safe mode).

Once in Safe Mode, open a command prompt window and navigate to C:\Temp using

Cd..

cd C:\Temp

Run the following command:

SentinelOneInstaller_windows_64bit_v25_1_3_334.exe -c -t eyJ1cmwiOiAiaHR0cHM6Ly91c2VhMS1jdzA0bWRyLnNlbnRpbmVsb25lLm5ldCIsICJzaXRlX2tleSI6ICI1YmZmNWU1NDI1YTJlZmJjIn0=

Wait until the cleaner process is finished

Reboot the computer when it says

——————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————–

Original Notes from S1 Admin Team:

The best way to proceed is by following these steps:

Download the latest SentinelOne installation package from the console and save it to C:\Temp

Get the site token for the relevant site from our S1 management portal

eyJ1cmwiOiAiaHR0cHM6Ly91c2VhMS1jdzA0bWRyLnNlbnRpbmVsb25lLm5ldCIsICJzaXRlX2tleSI6ICI1YmZmNWU1NDI1YTJlZmJjIn0=

Important note: The command will work even if the Site Token used is not the one on which the endpoint currently resides.

Replace XX.X.X.XXX with the installation package version you downloaded from the console

Replace with the token you copied in Step 2

Reboot the computer into safe mode (Hold Shift and click reboot- keep holding shift until you are presented with the troubleshooting steps- pick startup items, reboot into safe mode).

Once in Safe Mode, open a command prompt window and navigate to C:\Temp using

Cd..

cd C:\Temp

Run the following command:

SentinelOneInstaller_windows_64bit_v25_1_3_334.exe -c -t eyJ1cmwiOiAiaHR0cHM6Ly91c2VhMS1jdzA0bWRyLnNlbnRpbmVsb25lLm5ldCIsICJzaXRlX2tleSI6ICI1YmZmNWU1NDI1YTJlZmJjIn0=

Wait until the cleaner process is finished

Reboot the computer when it says

How to disable multi-factor authentication MS365

October 26, 2025 / Jim Smith

Some customers want multi-factor app access turned off.

For those that want it. You need to ensure that the users have disabled multi-factor authentication.

AND

From the 365 account go to Identity/Entra.

Select Overview

Choose Properties

Scroll to the bottom and look for a small print says “Manage Security Defaults”

Change the option to Disabled (Not recommended).

Accept past the warning.

The 365 accounts are now set to not enforce multifactor authentication for everyone. Unless it is enabled at the individual level.

Export Customer Vault from 1Pass

October 26, 2025 / Jim Smith

If you’ve got a customer we need to export all passwords we are storing for them, you’ll need to do a vault export.

Because of accountability, in the case of a customer off-boarding, we should make a new master/admin/global admin account for the new IT, and give them a default name and password. Let them set up their own MFA.

But if we need to export all that we do have, you’ll need to use the desktop app of 1password 7. 1password 8 does not have export functionality per vault, but rather only our entire account (All vaults). As of the writing of this support article on 1-4-25.

Once you install 1pass 7 on a machine, then you can log in and do an export into CSV of all items in the vault directly. This can then be encrypted email (MAKE SURE) and sent to the new IT or customer. Change the default setting of “common items” to be “all items” and it’ll then export even MFA token strings that people who know what they’re doing can import to their tool of choice.

This will also export all secure notes we save in there. This makes 1pass the best way to give a single export and it’ll include notes saved within the vault as well.

When we would ever send this, it’s incredibly important that we mention that this is an unencrypted file, so we recommend keeping it secure, as accessing it would compromise all accounts instantly.

Using FileZilla to bypass older machine software compatibility for cloud upload

October 26, 2025 / Jim Smith

Consider the following a good bypass when using the sharepoint upload tool isn’t an option

When performing data migrations to OneDrive on systems running older operating systems like Windows 7 or Windows Server 2012, you may encounter significant challenges due to outdated security protocols and compatibility issues. In such scenarios, utilizing FileZilla Pro can serve as an effective alternative to facilitate the migration process.

Challenges with OneDrive on Older Operating Systems:

TLS Protocol Limitations:

Windows 7 and Windows Server 2012 do not natively support TLS 1.1 and TLS 1.2, which are required for secure connections to Microsoft 365 services, including OneDrive. This limitation can prevent the OneDrive application from establishing a connection, leading to sign-in issues.
Microsoft Answers

Deprecation of Support:

Microsoft has ended support for the OneDrive desktop application on older operating systems. While the application may still function, it no longer receives updates or technical support, increasing the risk of compatibility and security issues.

Why FileZilla Pro is a Viable Alternative:

FileZilla Pro offers built-in support for various cloud storage services, including OneDrive. By using FileZilla Pro, you can bypass the limitations of the native OneDrive application on older operating systems. It provides a reliable and secure method to upload data to OneDrive without relying on the deprecated OneDrive client.

Steps to Use FileZilla Pro for OneDrive Data Migration:

Install FileZilla Pro:

Download and install FileZilla Pro from the official website.

Connect to OneDrive:

Open FileZilla Pro and navigate to File > Site Manager.

Click on New Site and select Microsoft OneDrive as the protocol.

Authenticate using your Microsoft 365 credentials.

Transfer Files:

Once connected, you can drag and drop files between your local system and OneDrive, facilitating the data migration process.

Important Considerations:

Security Implications:

Ensure that the use of third-party applications like FileZilla Pro aligns with your organization’s security policies. While FileZilla Pro is a reputable application, it’s essential to maintain compliance with internal security standards.

Alternative Solutions:

If upgrading the operating system is feasible, consider transitioning to a supported version of Windows to utilize the latest OneDrive application with full support and security updates.

By understanding the limitations of older operating systems and leveraging tools like FileZilla Pro, you can effectively manage data migrations to OneDrive, ensuring continuity and security in your organization’s operations.