Managing MS365 Email Storage Limits

Microsoft 365 email accounts typically have a default storage limit of 50 GB. Exceeding this limit can cause issues such as being unable to send or receive emails. Here are two solutions you can consider:

  1. Upgrade the License: You can increase the storage capacity by purchasing a higher-tier license for the user. This will provide up to 100 GB of storage, which is the maximum available for MS365 mailboxes.
  2. Archive Old Emails: Instead of deleting individual emails, which may not free up enough space due to the large amount, consider creating an archive of emails that are older than a certain date. This process will free up significant space in the mailbox.

Please note that these actions may require assistance from your IT support team to ensure they are carried out correctly.