Author: Jim Smith (Page 11 of 11)

Unifi UNVR RAID and Hot Spare Configuration Clarifications

Raised from Ticket #3516

Overview

This article clarifies how the UniFi Network Video Recorder (UNVR) handles RAID configurations, drive initialization, and hot spare functionality. It combines insights from official UniFi documentation, Crosstalk Solutions’ setup guides, and field experience.


RAID Configuration Options in UNVR

The UniFi UNVR supports several RAID configurations, but the most commonly recommended for security camera setups is RAID 5 due to its balance of redundancy and usable storage.

  • RAID 5 requires a minimum of 3 drives
  • Provides 1 drive’s worth of redundancy
  • Allows for one drive failure without data loss
  • Offers better storage efficiency than RAID 1 or RAID 10

For example, 3 x 10TB drives in RAID 5 = 30TB total – 10TB for parity = 20TB usable storage

For example, 4 x 10TB drives in RAID 5 = 40TB total – 10TB for parity = 30TB usable storage


Hot Spare Drive Behavior

What Is a Hot Spare?

hot spare is a drive that is pre-installed and sits unused until another drive fails. When a failure occurs, the system automatically begins rebuilding the array using the hot spare.

Important Clarifications:

  • The hot spare must be installed during the RAID setup phase.
  • You cannot insert it later without reinitializing the array.
  • Reformatting the array is required to enable the hot spare function.

Hot Spare Use Case:

In a 4-drive RAID 5 setup:

  • 3 drives are active
  • 1 drive is the hot spare
  • For example, 4 x 10TB drives in RAID 5- but one is just a standby, doing nothing = 40TB total – 10TB for parity and -10 for hot spare = 20TB usable storage
    • Hot spare and raid 5 would require four drives, so there’s no 3 drive option.

This allows for faster failover and quicker recording recovery, although it still requires some time to rebuild after a failure.


Initialization and Setup Considerations

Initialization Time

Initial drive formatting and RAID setup can take a long time—estimates vary based on drive size and health. For 10tb drives, 2 days is a conservative estimate, though this may shorten significantly once the initialization progresses past early stages.

System Behavior When Drives Are Added or Removed

  • UNVR is not a hot-add system. Adding or removing drives resets existing footage.
  • Adding a fourth drive after the fact (not during initial setup) means a full reformat is required, and previous recordings will be lost.
  • Always backup data before any changes to the RAID array.

Recommended Action Steps

  1. Initial Setup
    • Install all drives (including intended hot spare)
    • Choose RAID 5 during setup
    • Configure the hot spare at the time of initialization
  2. If Adding a Hot Spare Later
    • Backup any critical data
    • Insert the fourth drive
    • Reformat the RAID array and enable hot spare role for the new drive
  3. Post-Setup Maintenance
    • Monitor drive health via UniFi Protect
    • Replace failed drives promptly
    • Ensure that replacement drives match size and speed class for best results

Summary

ConfigurationDrives UsedUsable StorageRedundancyNotes
RAID 5 Only3 x 10TB20TB1 driveGood storage-to-redundancy ratio
RAID 5 + Hot Spare4 x 10TB30TB1 drive + 1 hot spareHigher resilience, slower total storage setup
Adding Drive LaterN/AN/AN/ARequires full reformat and loss of current footage

References


Notes from Support Experience

  • Formatting large drives can be slow initially but speeds up as the process progresses.
  • Hot spare must be present at setup to be configured easily.
  • Rebuilding after failure using a hot spare is faster than traditional full array rebuilds, but not instant.
  • Backup capability is limited through UniFi Protect, so plan for external backups if data preservation is critical.

Using FileZilla to bypass older machine software compatibility for cloud upload

Consider the following a good bypass when using the sharepoint upload tool isn’t an option

​When performing data migrations to OneDrive on systems running older operating systems like Windows 7 or Windows Server 2012, you may encounter significant challenges due to outdated security protocols and compatibility issues. In such scenarios, utilizing FileZilla Pro can serve as an effective alternative to facilitate the migration process.​

Challenges with OneDrive on Older Operating Systems:

TLS Protocol Limitations:

Windows 7 and Windows Server 2012 do not natively support TLS 1.1 and TLS 1.2, which are required for secure connections to Microsoft 365 services, including OneDrive. This limitation can prevent the OneDrive application from establishing a connection, leading to sign-in issues. ​
Microsoft Answers

Deprecation of Support:

Microsoft has ended support for the OneDrive desktop application on older operating systems. While the application may still function, it no longer receives updates or technical support, increasing the risk of compatibility and security issues.​

Why FileZilla Pro is a Viable Alternative:

FileZilla Pro offers built-in support for various cloud storage services, including OneDrive. By using FileZilla Pro, you can bypass the limitations of the native OneDrive application on older operating systems. It provides a reliable and secure method to upload data to OneDrive without relying on the deprecated OneDrive client.​

Steps to Use FileZilla Pro for OneDrive Data Migration:

Install FileZilla Pro:

Download and install FileZilla Pro from the official website.​

Connect to OneDrive:

Open FileZilla Pro and navigate to File > Site Manager.​

Click on New Site and select Microsoft OneDrive as the protocol.​

Authenticate using your Microsoft 365 credentials.​

Transfer Files:

Once connected, you can drag and drop files between your local system and OneDrive, facilitating the data migration process.​

Important Considerations:

Security Implications:

Ensure that the use of third-party applications like FileZilla Pro aligns with your organization’s security policies. While FileZilla Pro is a reputable application, it’s essential to maintain compliance with internal security standards.​

Alternative Solutions:

If upgrading the operating system is feasible, consider transitioning to a supported version of Windows to utilize the latest OneDrive application with full support and security updates.​

By understanding the limitations of older operating systems and leveraging tools like FileZilla Pro, you can effectively manage data migrations to OneDrive, ensuring continuity and security in your organization’s operations.

Staff Christmas Party 2025!

Ultrex Christmas Party – 2025!

Saturday, December 6th, 2025

TIME: 6:00 pm – 10:00PM


Venue: Ritter’s Eatery

Address:

102 Liberty St NE, #100

Salem, OR 97301

Ultrex has acquired the wine cellar exclusively this night.


Dinner & Hors d’oeuvres catered by Ritter’s Eatery Housemade Foods

Menu: Hors d’oeuvres, Dinner, Dessert – Menu Options coming soon

2 Drinks per person on Ultrex

Games: We love Games! To follow – Tell Me your Favorites!!

Spouse (or 1 Guest) Welcomed


What do I do to prepare for an SOP meeting?

What do I do to prepare for an SOP meeting?

Step one open Google Docs find the SOP document and make a copy and label it as that company’s SOP

Any items you feel confident that you already know the answer to on the SOP questionnaire fill them out specifically before going out to make the meeting a little more smooth

Likewise, any specific items you know you need to ask for update the homework portion at the bottom to include those requests

Step to open the “welcome support email” template and grab the support agent installer link out of Atera put it into that document at the designated spot.

Then update any notes that you feel like would make it better for them specifically based on conversations so far.

Once that has been amended schedule the email to send at exactly the start time of the SOP meeting so that we can reference it when talking with them in that meeting and know that it will be at the top of their inbox.

Go to the DNS Lookup and do an export of their existing DNS records at the time of the on boarding

Take note of the AA record, which would be who is their web host

Take note of the MX record so you know who runs their email

Do a whois search and then know their registrar

Then send a list of things we need logins to in the initial on boarding email (at the bottom of the doc)

Welcome support email sent on day of SOP meeting

Hey there from your new friends at Ultrex IT!

We’re pumped to be working with you and your team! Think of us as your IT guardian angels, ready to attack any tech troubles that come your way. ️

Here’s the lowdown on getting started:

Remote Support Agent: This little guy is how we’ll work our magic on your machines. You can install it using this link, the click on the Support Agent Installer:

ATERA SPECIALIZED LINK GOES HERE

  • This is for the PC installer, and can be installed on any machines you’d like to be able to get support on.

https://ultrex.com/it-support-center/ – This is where you can find support contact info, as well as the support agent macOS installer.

(Or, if you’d rather have us swoop in and do it for you at your convenience, just let us know- contact info is below, and we’d be happy to install it for you!).

Mac Users: That agent will need some permissions activated to do its job, so make sure to grant its requests. (Don’t close and re-open when it asks till you’ve approved all 5 items it’s asking for)

PC Users: Don’t worry if you don’t see anything flashy happening after installation – that agent works its magic in the background. Just let it do its thing!

Need Help? We’re Here!

Booking.Ultrex.com – This is your portal to schedule support sessions with our team, whenever it works best for you! Both for in person or remote help, fire away!

IT@Ultrex.com – Got a tech question that doesn’t require a full-blown mission? Shoot us an email here! Heads up: Emails are answered in the order received, so think of it like a virtual waiting room. To get the fastest response, send your email to this address instead of reaching out to a specific person (unless you don’t mind waiting a bit). We don’t schedule by email, so if you’re looking to book an apt, please call or use the booking site.

541-862-1053 – Having a tech meltdown? Don’t be shy, give us a call! If we’re busy saving another person in tech distress, leave a voicemail – we’ll return calls in the order received. Just make sure to include your name and a good callback number!

Meet the Squad: Ever forget the name of the tech who saved you last time? No worries! Check out our team here: https://ultrex.com/meet-the-it-team/

Your organization doesn’t pay per service call or ticket- so when you need help, use us- we live to serve!

Important Side Notes:

If you need help with Ultrex provided copiers or phone systems, call the main Ultrex line 541.928.6522 – they’ll gladly connect you with the real copier and phone wizards.

We don’t bill per call or per ticket, so you’re not costing your organization to reach out- so reach out to help when you need it, we’re happy to help!

Bookmark This! Don’t want to memorize all this info? No problem! Bookmark this page for easy access to all your Ultrex IT needs: https://ultrex.com/it-support-center/

Finally, never hesitate to reach out! Our mission is to keep your tech running smoothly, so don’t be a stranger.

See you out there!

Jim Smith
Ultrex IT Director

For Your Reference: IT Support:

541-862-1053

IT@Ultrex.com

www.Booking.Ultrex.com

Jim Smith

Ultrex IT Director

541-971-3328

Jim@Ultrex.com

For IT Support:

541-862-1053

IT@Ultrex.com

www.Booking.Ultrex.Com

Post SOP meeting email

Attached you’ll find the SOP’s (Standard Operating Procedures) that we went over today. This is what my team will use in supporting you all. If at any time it needs amended, just let us know- we live to serve!

At the bottom of the doc you’ll find the homework- adding us to accounts, sending bills so we can see if we can save you money, etc.

And of course, you’re free to start booking time with my team for any tickets at good ole www.Booking.Ultrex.Com or by calling 541-862-1053

Thanks, and we’ll be seeing you soon!

Jim Smith
Ultrex IT Director
541-971-3328
Jim@Ultrex.com

For IT Support:
541-862-1053
IT@Ultrex.com
www.Booking.Ultrex.Com

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