{"id":1610,"date":"2025-10-26T21:36:18","date_gmt":"2025-10-26T21:36:18","guid":{"rendered":"https:\/\/www.ultrexstaff.com\/?p=1610"},"modified":"2025-10-26T21:36:19","modified_gmt":"2025-10-26T21:36:19","slug":"swcd-and-sonicwall-cloud-app-security-portal-for-sonicwall-quarantined-or-flagged-emails-how-to-get-there-and-what-to-do","status":"publish","type":"post","link":"https:\/\/www.ultrexstaff.com\/?p=1610","title":{"rendered":"SWCD and SonicWall Cloud App Security portal for SonicWall quarantined or flagged emails &#8211; How to get there and what to do"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">SWCD and SonicWall Cloud App Security portal for SonicWall quarantined or flagged emails &#8211; How to get there and what to do<\/h1>\n\n\n\n<h1 class=\"wp-block-heading\"><a href=\"https:\/\/app2.atera.com\/new\/ticket\/3381\" target=\"_blank\" rel=\"noreferrer noopener\">Raised from ticket #3381<\/a><\/h1>\n\n\n\n<p>Steps provided by WesternNRG<\/p>\n\n\n\n<p>If you receive a notification about a quarantined email, follow these steps to determine if it is safe to release:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check the sender&#8217;s email address carefully. Ensure it matches the expected domain.<\/li>\n\n\n\n<li>Verify if you were expecting an email from that sender.<\/li>\n\n\n\n<li>Access the CAS Admin Portal to review the quarantined email:\n<ul class=\"wp-block-list\">\n<li>Log in to the CAS Admin Portal.<\/li>\n\n\n\n<li>Navigate to\u00a0<strong>Quarantine<\/strong>\u00a0>\u00a0<strong>Quarantine Items<\/strong>.<\/li>\n\n\n\n<li>Find the email in question and click on the subject header.<\/li>\n\n\n\n<li>Review the\u00a0<strong>Security Stack<\/strong>\u00a0on the right side to see the analysis of the email.<\/li>\n\n\n\n<li>Check for any flagged attachments and their details.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If an attachment is flagged as potentially malicious, do not release the email immediately.<\/li>\n\n\n\n<li>Consider downloading the attachment to an isolated computer with strong antivirus software to scan it for threats.<\/li>\n\n\n\n<li>Based on the scan results, decide whether to release the email or not.<\/li>\n<\/ol>\n\n\n\n<p>Always exercise caution when dealing with quarantined emails, especially if they contain attachments. If in doubt, consult your IT support team for further assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SWCD and SonicWall Cloud App Security portal for SonicWall quarantined or flagged emails &#8211; How to get there and what to do Raised from ticket #3381 Steps provided by WesternNRG If you receive a notification about a quarantined email, follow these steps to determine if it is safe to release: Always exercise caution when dealing [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[115],"tags":[],"class_list":["post-1610","post","type-post","status-publish","format-standard","hentry","category-sonicwall","post-preview"],"_links":{"self":[{"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=\/wp\/v2\/posts\/1610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1610"}],"version-history":[{"count":2,"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=\/wp\/v2\/posts\/1610\/revisions"}],"predecessor-version":[{"id":1612,"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=\/wp\/v2\/posts\/1610\/revisions\/1612"}],"wp:attachment":[{"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1610"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1610"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ultrexstaff.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}